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Verify warranty card
Verify your HD PLUS warranty card
Enter the card number or scan the QR code printed on the card to see whether the restoration was made from genuine blocks, whether the card is activated, and how long the warranty runs.
Where is the card number?
Both the QR code and the card number are on the back of the warranty card packed with every HD PLUS set.
- QR code — scan with your phone camera
- Card number — "HD" and 7 digits
Sample card
Three ways to check
Scan the QR with your phone
Open the Camera app, point it at the QR code on the card and tap the link that appears. This is the only way to activate the card or submit a warranty request.
Type the card number
Enter "HD" and 7 digits above. You will see the status, product, lot and warranty period; restoration details stay hidden until the QR code is scanned.
Verify the lot on the label
The inner label of the box carries a QR code to the lot check page: product name, REF, date of manufacture and use-by date.
What the results mean
The check page can return one of the following statuses.
Valid — under warranty
The card is activated and still within its warranty period.
Genuine — not activated
The card has been issued but is not tied to a restoration yet; the warranty has not started.
Warranty expired
A genuine card whose warranty period has ended.
Revoked
The card is no longer valid. Please call the hotline for an explanation.
Number not found
Check the characters again, or call the hotline and we will verify it for you.
What information is shown?
The public page shows only the minimum: product, LOT, date of manufacture, use-by date and warranty period. Clinic, dentist and tooth-position details appear only when you open the card with the exact QR code printed on the physical card. Patient identifiers are never shown publicly.
Hotline
Cannot verify your card?
Call the hotline and the Doan Huy Dental Plus team will verify the card number for you.